1-877-877-9944

STOPzilla Optimizer FAQs


How can I get a STOPzilla Optimizer Registration Key?

If you lost the Key originally provided to you when you activated the product previously, give us a call at 1-877-877-9944 and a helpful STOPzilla team member will promptly retrieve your lost key.

How can I get help activating an online purchase of STOPzilla Optimizer?

It is assumed that you have already downloaded the Trial Version of STOPzilla Optimizer from the STOPzilla Web site and purchased the product. If not, please download STOPzilla Optimizer now, and then follow the instructions on your screen.

When you purchase STOPzilla Optimizer, a message is displayed with your order number, indicating that you have purchased STOPzilla Optimizer successfully. This means that your Registration Key will be emailed to you within minutes. When you receive your Registration Key, right-click on the STOPzilla Optimizer System tray icon in the lower right corner of your screen. From the main menu, select Register STOPzilla Optimizer. Enter your Registration Key in the appropriate field and click REGISTER NOW. You're done!

What does "Registration limit" mean when reinstalling STOPzilla Optimizer?

When you purchased STOPzilla Optimizer, you bought a one-year license for one computer (or more, if you purchased a bulk license.) STOPzilla Optimizer will allow you to activate only as many copies as you have purchased.

If you have removed STOPzilla Optimizer and need to reinstall it, purchased a new computer, or had your old computer reformatted, you will need to have your account reset. Click here to send us an email indicating that you have reached your registration limit. Your account will be reset immediately.

If you wish to protect your additional computers with STOPzilla Optimizer, you can purchase additional licenses at a big discount. To get a quote, please email us and indicate the number of additional licenses you need and a representative will contact you.

How do I upgrade to the latest version of STOPzilla Optimizer?

STOPzilla Optimizer will automatically notify you if an upgrade is available. You can also choose to update the product manually. Right-click on the STOPzilla Optimizer System tray icon in the lower right corner of your screen. From the main menu, select Check for Updates.

Where can I get a link to download STOPzilla Optimizer?

You can install STOPzilla Optimizer on your computer by downloading it directly from the link below. By default, the system downloads the trial version of the product. If you already have a Registration Key, you can activate STOPzilla Optimizer once the trial version is installed.

Click here to download STOPzilla Optimizer

IMPORTANT: Your Registration Key is a string of numbers and letters that is associated with your e-mail address. Be sure to provide your correct e-mail address. When entering your Registration Key, remember that it is case-sensitive. If you see an uppercase letter (ABC), type an uppercase letter, not a lowercase letter (abc).

I reformatted my computer. How do I reinstall STOPzilla Optimizer?

If you reformat your computer or buy a new one, you will need to install STOPzilla Optimizer again. As long as your license is valid, you can remove and install STOPzilla Optimizer as often as necessary. First, download STOPzilla Optimizer. Then, activate the product with your Registration Key (STOPzilla Optimizer will prompt you to register the product each time you start your computer). If you have your Registration Key, click ENTER REGISTRATION KEY and follow the directions.

If you do not have your Key, give us a call at 1-877-877-9944 and a helpful STOPzilla team member will promptly retrieve your Key.

How do I uninstall (remove) STOPzilla Optimizer?

You can remove STOPzilla Optimizer from your computer just as you would any other software application. To remove STOPzilla Optimizer from your system:

  • Ensure that no programs are running. Shut down all Internet Explorer browsers.
  • If you are using Windows XP: Click Start in the lower left corner of your screen. From the Start menu, select Control Panel. From the Control Panel menu, select Add or Remove Programs.
  • Select STOPzilla Optimizer from the list of programs in the Add or Remove Programs dialog. Click Remove.
  • Follow the on-screen prompts until finished.
  • If you are using Windows Vista: Click the Start icon in the lower left corner of your screen. From the Start menu, select Control Panel. From the Control Panel menu, select Programs. From the Programs menu, select Uninstall a Program.
  • Select STOPzilla Optimizer from the list of programs. Click Uninstall.
  • Follow the on-screen prompts until finished.
How do I reinstall STOPzilla Optimizer?

STOPzilla Optimizer can be reinstalled by downloading from the link below.

Click here to download STOPzilla Optimizer